Information We Collect
To ensure a seamless booking and stay experience, we may collect:
- **Personal Information**: Name, email, phone number, and payment details when making a reservation.
- **Booking Details**: Check-in/check-out dates, preferred apartment, and guest count.
- **Usage Data**: Website interactions, cookies, and IP address to enhance user experience.
How We Use Your Information
Your information allows us to:
- **Process & Manage Bookings**: Confirm reservations, provide check-in details, and offer customer support.
- **Enhance Services**: Personalize recommendations and improve our website.
- **Communicate With You**: Send booking confirmations, updates, and promotional offers (if subscribed).
Safeguarding Your Data
We implement security measures to protect your personal information. While we take all reasonable precautions, no system is 100% secure. We encourage you to use strong passwords and avoid sharing personal details in public spaces.
Sharing Your Information
We do not sell your information. However, we may share it with:
- **Payment Processors**: To facilitate secure transactions.
- **Service Providers**: Such as cleaning, security, and maintenance teams to ensure a comfortable stay.
- **Legal Authorities**: If required by law or to prevent fraudulent activities.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Manage cookies through your browser settings.
External Links & Third-Party Services
Our website may contain links to external platforms (e.g., payment gateways, review sites). Please review their privacy policies as we are not responsible for their data practices.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with an effective date. We encourage you to review it regularly.
